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Go to the shop#Frequently asked questions
Please reach out to us if your question is not answered below hello@summersunlabel.com
PRE-ORDER UPDATE
Pre- Order dates are advised on each product.
Mandarin and Candy Pink Long Sleeve Wetsuit Pre-Orders are due in September. All other Pre-Order are due in October.
If you order both a Pre-Order and in-stock item, the in-stock item will be dispatched once your pre-order arrives. If you require the in-stock items first, please reach out to hello@summersunlabel.com to request a split delivery. * All Pre-Orders have the new Summer Sun Logo.
If you order both a Pre-Order and in-stock item, the in-stock item will be dispatched once your pre-order arrives. If you require the in-stock items first, please reach out to hello@summersunlabel.com to request a split delivery. * All Pre-Orders have the new Summer Sun Logo.
SHIPPING + DELIVERY
Free Standard Shipping Australia Wide with Australia Post on all orders over $150.00.
Express - Australia Post. Allow for 3-5 Business days.
Standard - Australia Post. Allow for 5-10 Business Days.
Need your order urgently - please email us hello@summersunlabel.com
Express - Australia Post. Allow for 3-5 Business days.
Standard - Australia Post. Allow for 5-10 Business Days.
Need your order urgently - please email us hello@summersunlabel.com
SIZING & FIT
Wetsuits: You can check out our size guide which is located on the top level navigation of our website. Keep in mind that wetsuits have a lot of stretch and the measurements we provide are for the wetsuit itself in centimeters.
We recommend wetsuits to be fitted - we do not recommend wetsuits to be worn oversized as they won't be comfortable for the child wearing it.
In most instances the best way to select a size is based on the child's age you are purchasing for and choose the size down for their age. Example: If your child is 2 and wearing a size 2 in clothing, select the 1-2 instead of a 2-3.
If you need to swap a size or return, please note this has to be done within 14-days of your purchase. Reach out to hello@summersunlabel.com if you need help choosing a size.
We recommend wetsuits to be fitted - we do not recommend wetsuits to be worn oversized as they won't be comfortable for the child wearing it.
In most instances the best way to select a size is based on the child's age you are purchasing for and choose the size down for their age. Example: If your child is 2 and wearing a size 2 in clothing, select the 1-2 instead of a 2-3.
If you need to swap a size or return, please note this has to be done within 14-days of your purchase. Reach out to hello@summersunlabel.com if you need help choosing a size.
PAYMENT OPTIONS
We offer a variety of payment options including:
American Express
Visa
Mastercard
After Pay
Apple Pay
Shop Pay
Union Pay
Google Pay
Pay Pal
American Express
Visa
Mastercard
After Pay
Apple Pay
Shop Pay
Union Pay
Google Pay
Pay Pal
EXCHANGE & REFUNDS
We offer a 14-day exchange or refund on full priced items only. Please email hello@summersunlabel.com to discuss.
Conditions of Exchange or Refund: Item/s must be in original condition, with all tags remaining in place.
Item/s must not have been worn, washed or altered in any way.
Exchange/Refund will be processed once the item has been returned to asses it meets the conditions.
CARING FOR YOUR WETSUIT
Our Wetsuits are made from a sustainable 1.5mm Rubber & the outer colour of the wetsuit is Nylon.
Rinse in fresh cold water straight after use, turn inside out and hang to dry in shade. Your wetsuit can pill coming into contact with abrasive surfaces.
